Apply for Water

The City of Stephenville Water Department is happy to process your requests for water utility service online here, by email or fax. If you need help with the form or instructions below please call the Water Department at (254) 918-1230.

To submit your application via fax or email:

  1. Complete and print the Water Utility Application.
  2. Sign the agreement.  A signature is required to process your application - please print and sign the application before submitting.
  3. Copy or scan the applicant and the co-applicant's (if any) driver’s license.
  4. Submit the application and a copy of your driver's license(s).

Email: utilitybilling@stephenvilletx.gov
Fax: (254) 918-1207

​Commercial applicants must apply for and obtain a Certificate of Occupancy from the Permitting Department before water service can be obtained.  

Please do not write any card information on the application or in the email

PLEASE NOTE: If you are paying with a credit card you must call, after the Water Department has responded via email saying to do so, to verify your credit card information. We cannot connect your water until you call, even if card information is supplied on the water utility application.

 

Frequently Asked Questions

Can I email you with questions?

You are welcome to email questions or concerns to utilitybilling@stephenvilletx.gov.

Category: Water Service
Can I fill this out and mail it in? Can I email the form and then send or bring my payment?

Absolutely! Just remember we can’t connect your water until we receive a copy of your driver’s license and payment of deposit and connection fee or letter of credit in lieu of deposit.

Category: Water Service
Do I have to pay a deposit?

In most cases, yes. The water deposit is $150 and the connection fee is $20.00. If you are able to supply the Water Department with a letter of credit from a previous utility company showing an account in good standing for at least one year during the current year (from the date of application back one year), the deposit may be waived.

Category: Water Service
If I want to mail this in where do I send it?

Please mail to:
STEPHENVILLE CITY WATER DEPARTMENT
298 W. Washington Street
Stephenville, TX 76401

Category: Water Service
Should I call to confirm receipt of my Water Utility Application?

Yes! Please call to verify receipt of any documents you fax the Water Department.

Category: Water Service
Why can’t I just do this over the phone?

Your privacy is very important to us. To prevent identity theft we do not open accounts without verification via driver’s license AND the Water Utility Application.

Category: Water Service
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